Auto News for July 11 – HD Brake Problems

HD

Some 430,000 Harley Davidson motorcycles are under investigation by the National Highway Traffic Safety Administration after it received 43 complaints of brake failure. Involved are models years 2008-11. The agency said some owners may have failed to replace brake fluid every two years as recommended by HD.

GM and Ford are reporting higher sales in China for the month of June. GM was up 11 percent while Ford checked in with a 2.5 percent increase. And just like here at home, SUV’s were largely responsible for the increased sales.

More problems for Volkswagen, this time in South Korea where the environment ministry announced it will may decide to suspend the sale of 32 VW models. Prosecutors allege the automaker fabricated emissions and noise level tests. VW is withholding comment until the ministry announces its decision later this month.

A new study using mystery shoppers measured the treatment they received at 6,157 auto dealers around the country, and Infiniti came out on top. It was followed by Lexus and Mercedes in the Pied Piper Prospect Satisfaction Index. Rounding out the top five were Toyota and Audi. Only two brands, Mini and Tesla showed year over year declines. “There is no question that the typical dealership sells more effectively today than it did ten years ago,” said Fran O’Hagan, President and CEO of Pied Piper Management Company LLC.  “However, plenty of variability remains.  We have watched some brands completely change the way that they sell, while others sell today no differently than they did ten years ago.”  Pied Piper has found that on average, when auto dealerships are ranked by their PSI score, dealerships in the top quarter sell 16% more vehicles than the dealerships in the bottom quarter.

 

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