Auto News for Nov. 11

An attorney who is suing GM has released emails that show the company ordered replacement ignition switches, 51 days before telling the government about the safety problem. Automakers are required to tell the government about safety problems within five days of their discovery. GM said it is not unusual to order replacement parts ahead of a recall. The email disclosure has raised new questions about when management learned of the ignition problem and how they reacted. The story was first reported in the Wall Street Journal.

Production begins today in Michigan of the 2015 Ford F-150 that was the subject of last Saturday’s First Drive report. The first wave of what has been the nation’s best-selling vehicle will arrive in showrooms next month.

Enterprise says it has captured the top spot in J.D. Power’s North American Rental Car Satisfaction study. The study surveyed leisure and business travelers who rented vehicles at airports.

But Power also said that higher costs and longer waiting times have leveled off the upward trend in rental car satisfaction. Rental prices are up an average of $5 a day and wait times are longer across all aspects of the rental process from the shuttle bus or van ride to returning the vehicle. “Time is always important, specifically for business customers who are under constraints to be somewhere at a certain time,” said Rick Garlick, of J.D. Power. Thrifty and Dollar came out last in the study.

 

 

 

 

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